If at any time you need help or assistance while using Mysell.ie, do not hesitate in contacting us and one of our team and we will respond as quickly as possible.

Below are some common questions and answers that may be useful for you, but if your query is not covered please use our contact box in the contact page.

1. Why should I advertise with Mysell.ie?
Mysell.ie makes sure that your advertisement reaches all online shoppers in Ireland. It is cheap and easy to use and is much cheaper than traditional advertising such as print media.

2. How much does it cost to advertise on Mysell.ie?
It costs ABSOLUTELY NOTHING, that's right, it's FREE to place an advertisement on Mysell.ie.

3. What do I get for my FREE AD?
You get to write a detailed description of your product or service, upload photos or a video and updates for three months. It is easy, safe and secure!

4. When does my advertisement expire?
It expires after three months (90 days). If you sell your product before this time however, you should remove the ad to avoid any further calls or emails. This will automatically be done when you click the "Mark as Sold" link within the Editing (My Account Page) section and it will be added to our list of sold goods. Make sure you do not press this button by accident because once it has been Marked as Sold, the ad is no longer visible in the for sale section. |Placing another ad will cost NOTHING again.

5. Can I upload photographs?
Yes!!! Uploading photos very straightforward. You can transfer pictures from your home computer via our upload tool. Instructions on how to do this is available during the process of placing the advertisement. Mysell.ie advise uploading a least one photograph as it will increase the response to your ad.

6. Can I Edit my advertisement at any time?
Yes, you can Edit it by clicking the "Editing Listing" icon once you login. This will bring you through the step by step procedure to edit your entire listing. One of the best benefits of using Mysell.ie is that it doesn't cost you to update your ad within the three month window, so you can do this as many times as you wish.

7. I am unable to find my advertisement?
First you should check your email account as we send a confirmation email to all customers placing an advertisement. It can take a few minutes for this email to reach your account. If the email is not in your inbox, check your junk or spam folders as often the email can be sent there in error.

If you still cannot find the email, there might be a problem with the email account details you provided us. Log onto your ad and check the email. If you are still having problems please send us an email and our team will handle the problem as promptly as possible.

8. Is this a safe and secure website?
Yes it is completely secure. Our service has European Standards of Compliance which means that you are completely secure when submitting your details. Your contact information (other than that displayed with your advert) is kept 100% confidential on our dedicated database servers which are hosted off site. (hosting365).

9. How do I pay for the goods sold on your website?
You can either pay for your goods by Paypal, Cash, Cheque or using Bank Drafts. Never pay for goods through western union or similar money transfers.

Mysell.ie never recommends for anyone to pay in advance for any goods unless they trust the source is reliable.

10. How do I know that tickets, C.D´s or branded goods are real?
In relation to tickets, always verify the authenticity of the goods by verifying the serial number with the original publisher.
There is no way of knowing whether brands are real however, beware if the goods are cheaper than normal, of if the seller is putting pressure on you to buy quickly. As the saying goes, Caveat Emptor (buyer beware). As part of our Usage Policy, Mysell.ie curtail that every ad is 100% accurate in description, so if the goods are in anyway deviant from their description, please report this to us immediately. Please also visit the Advertising Standards Authority for legal advice.

11. What happens if problems arise with my product?
It is important that when you are buying your product to get as much information about the person you are buying the product from as possible.

Try and get their home address, telephone numbers and profession. Always get some kind of signed receipt of purchase for the product.

Please note that Mysell.ie cannot give out any contact details of deleted ads in line with the Data Protection Act of 1988.

12. How does the payment work?
Once you have placed your ad and entered your personal details you will be taken a Thank You page. Once this is complete your ad will be online immediately.